Contact
Got a question about a pie? An order? An allergy? We'll get back to you within a day.
Need help right now? Ask Little Jack Horner.
Click the chat bubble in the corner of any page to talk to Little Jack Horner, our AI helper. Jack knows the menu, the shipping policy, our allergen handling, and how catering works — and he can pull up your order if you give him an email or order number. If Jack can't sort it out, he'll hand the conversation to Millie or one of the team.
Best for: hours, prices, ingredients, order status, simple changes.
By email
support@perfectpies.club. Every email opens a real ticket and lands in front of one of our team — usually answered the same day, always within one business day. Best for: anything that needs a person, a refund, or a back-and-forth.
By phone
(717) 555-0142 — rings the front of house from open until 6pm. Outside those hours it goes to voicemail and Millie checks it every morning.
In person
47 N Hanover St, Carlisle, PA 17013. We're a block off the town square — look for the yellow sign.
Hours
- Monday — closed
- Tuesday – Friday — 8am to 6pm
- Saturday — 8am to 5pm
- Sunday — 9am to 3pm